At NWT Oman (New Way Technology), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website nwtoman.com, contact us, or use our services.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Submit an enquiry or contact form
- Request a quotation or site survey
- Contact us through WhatsApp, phone, or email
- Request information about our services
- Communicate with our team regarding a project
- Subscribe to or interact with our marketing communications
This information may include:
- Name
- Company or organization name
- Phone number
- WhatsApp number
- Email address
- Property or project location
- Service requirements
- Project details
- Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Provide quotations and proposals
- Arrange site surveys and technical consultations
- Deliver and manage our services
- Communicate with customers regarding projects
- Provide technical support and maintenance
- Improve our website and services
- Understand website usage and improve user experience
- Send relevant business or marketing communications where appropriate
- Prevent fraudulent, unauthorized, or harmful activity
We only use information for legitimate business purposes and to provide a better service to our customers and website visitors.
3. Website Enquiries
When you submit information through our website, that information may be used by the NWT team to contact you regarding your enquiry, requested service, quotation, or project.
Submitting an enquiry does not automatically create a business relationship or guarantee that a quotation or service will be provided.
4. WhatsApp, Phone & Email
Customers may contact NWT through WhatsApp, telephone, or email.
Information shared through these communication channels may be used to understand your requirements, respond to your enquiry, arrange services, prepare quotations, and provide customer support.
Please avoid sending sensitive personal information that is not necessary for your enquiry.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand how visitors use our website
- Measure website performance
- Improve user experience
- Support marketing and advertising activities where applicable
Third-party services such as analytics, advertising, security, or embedded website services may also use cookies or similar technologies according to their own privacy policies.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services or platforms, including services related to:
- Website analytics
- Website security
- Hosting
- Communication
- Maps and location services
- Social media
- Advertising
- Payment processing, where applicable
- Embedded content
These third parties may process information according to their own privacy policies and terms.
NWT does not control the privacy practices of third-party services and recommends reviewing their respective privacy policies when necessary.
7. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online communication system, or electronic storage method can be guaranteed to be completely secure.
8. Information Sharing
NWT does not sell or rent your personal information to third parties.
We may share information when reasonably necessary to:
- Provide requested services
- Work with relevant contractors, suppliers, or technical partners
- Process or manage a project
- Operate our website and business systems
- Comply with applicable legal or regulatory requirements
- Protect our business, customers, systems, or legal rights
Where information is shared with service providers, we aim to limit the information shared to what is reasonably necessary for the relevant purpose.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, project management, business records, legal requirements, and legitimate business purposes.
The retention period may vary depending on the nature of the information and the reason it was collected.
10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of information where appropriate
- Withdrawal of certain communications or marketing preferences
To make a privacy-related request, contact us using the details below.
11. Children’s Privacy
Our website and services are intended primarily for businesses, property owners, organizations, and general customers.
We do not knowingly collect personal information from children for marketing purposes. If you believe that a child has provided personal information to us, please contact us so that we can review and appropriately handle the information.
12. Links to Other Websites
Our website may contain links to third-party websites, platforms, or services.
NWT is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how NWT handles your information, please contact us:
NWT Oman – New Way Technology
📍 Location: Muscat, Oman
📞 Phone / WhatsApp: +968 9828 2660 | +968 9164 9979
📧 Email: contact@nwtoman.com
🌐 Website: nwtoman.com
